Omni Tech Support

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Omni Tech Support Complaints and Reviews

Sep 9, 2014

I almost got scammed tonight

Microsoft .com told me to contact OMNI!!!!!!!

They insisted on $249 to fix a bug which blocked my e-mail. When I complained, they cut it to $139. I refused and they pressured me 5 different times telling me the bug would infect all applications in my computer.

I still refused.

When I returned to my computer, I saw the problem was fixed.

Why can't somebody stop them???
Sep 5, 2014

Total failure

Had a problem activating my Microsoft. Tried to find help, got directed to Omnitech. They requested remote control access on my laptop and the tech said that I got missing security addon, security patches and missing updates on my computer because it was brand new and that the manufacturer will not perform all that tasks. I got suspicious cause I got no reminders or prompt that I need to do all those things when I set up my laptop. It was only 5days old. But I still kept on talking to the tech. I asked how to perform all that task so that next time I can do it myself. They kept on sprouting the same lines over and over again like I don't need to do anything on my end, that they will do all the work and that the manufacturer does not perform all that tasks, all that kind of bullshit. Then they dropped the sales pitch on me, that I would need to pay 249.99 so they can fix it. I said that it was too much. Then I looked omnitech online, saw some disturbing reviews so I did not want to test my luck and declined the offer and disconnected their access to my laptop. Reset my PC and hope that they did not do anything in it. Gonna have my laptop check for any suspicious programs.
Sep 5, 2014

DO NOT USE!!!!!! SCAM ARTISTS!

These people DO NOT work for Microsoft, and all I had was a simple question about an email. It turned into an awful ordeal, they had COMPLETE remote access to my PC, and could not answer any of my questions. In the end they wanted $249.99 for a problem that my husband could have fixed. DO NOT ALLOW THEM ACCESS TO YOUR COMPUTER! THEY HAVE OFF-SHORE ACCOUNTS. Call their 1-800- 966-9940 listed above trying to defend themselves. THEY ARE THIEVES. SCAMMERS. CHEATS. LIARS. DO NOT TRUST THEM! If you truly get Microsoft, they should handle your problem. PS They claim they are in Los Angeles, Ca., for anyone who wants to sue their sorry -sses! DONT LET ANYONE CONVINCE YOU THEY ARE LEGITIMATE. THEY LIE...
Sep 5, 2014

Omnitech poser alert

I've been scammed by someone claiming to be from Omnitech Support, which for all I know they may be.
Some months a supposed Omnitech person called me to say my PC was sending alterts about hacks, which the tech did a remote scan for and found three. I then purchased the anti-hacker software offered. Several months later I got a similar call, let the tech do the remote scan, same result, so he offered me anit-hacker software. When I asked why I'd need to buy what I already had, and explained the previous call, he said his was the first call about the problem.
I ended the call and thought that was that, but back on Aug 25 I got another call, supposedly from Omnitech, saying they were sending me a refund for the software, as it hadn't worked; he said he had to send the money through Paypay, and that Paypal has a minimum of $2000, so he sent S2500, and set up a Xoom page for me to send back the extra $200, and provided the bank info and such like--a bank in India--so I got that done, and was told my $500 refund would be available in 48 hrs. The next day the guy called back saying they, Omnitech, had accidentally sent $3000 to my Paypal account, which I would have to send back, via Xoom, to get my $500--actually he said I could keep an additional $500 for my troubles; fearing a scam, I called Xoom and let them know what was going on; they asked if all this invoved a refund, which I said was the case, and they told me this was a typical scam. So I stopped dealing with the 'Omnitech' fellow, who, before I could turn my PC off, set it up to require to a code to start up.
I contacted the dealer, Dell, who sent me out a restore disc, but after working with one of their techs for four hours the darn thing still wouldn't load, so Dell provided a new hard drive. I then discovered that the supposed Omnitech guys had taken everything out of my savings account, and my bank says there's no way to get my money back, so now I'm going to have to sell my house. Almost as bad, these 'Omnitech' guys just keep calling and calling.
But anyway, the gist is, I was scammed either by a group posing as Omnitech, or a rogue group within the company.
Sep 3, 2014

Ty Guy

I have never had any problems with Omni Tech. I have been dealing with them for a couple of years. They even assisted me financially by allowing me to call the shots on a payment plan that was to my liking. Their tech support is O.K. with me. I have run across people on line claiming to be Omni Tech. Don't get it twisted people.
Sep 3, 2014

Jerome Eastman

I recently had a situation where I could not access my emails and my computer was running very slow. I took it to my regular tech support guys and they kept it for three days. I had to beg they to finish and give it back. When I did get it back the same problems were still there. I called Microsoft to see if the problem could be in the software. Omni Tech Support offered to address the problem and once they had taken over the computer remotely, they were able to fix it in less than three hours. In the process the tech was able to solve several other issues and now my computer works faster and cleaner.
Sep 3, 2014

Saved my computer

I had scammers hit me up and after calling Microsoft they sent me to Omni Tech for help. 7 hours and 3 techs later my computer is as good as new. I could not believe a 20 minute conversation with scammers could cause so much damage.
Sep 3, 2014

Super Job

I allowed scammers over the phone to have access to my computer. BIG BIG MISTAKE! They were not from Omni Tech as they stated and hacked my computer and messed it up awful bad. Thanks to Omni Tech support they fixed both my computers and got me up and running again. Taught me a great lesson. I am still getting scam calls and turning them into Omni Tech each time. I hate that this happened and like I said, I learned a very valuable lesson. Thanks again to the super job from Omni Tech Technicians.
Sep 3, 2014

Timely help

I couldn't send or receive e-mails for days. Old e-mails frozen in time with no new additions. OmniTech spent almost 4 hours as it was in bad shape and now working fine -- extension 508. I know whenever something happens I can contact them and they'll help immediately.
Sep 3, 2014

omni tech support

Someone called Me saying they were from Microsoft and needed to connect to my computer remotely to fix spyware so I did.....big mistake...,,my computer was frozen for 4 days so I decided to call Microsoft where I found out those people were imposters putting spyware on....the true omni tech support team then cleaned all spyware from computer free of charge. I then paid them a nominal fee for support for a certain period of time to make sure these imposters didn't return. This support team is awesome. ....the person I spoke with was at ext 508
Sep 2, 2014

Very Satisfied

I have used this service for over two years. Outside of understanding a technician occasionally, I am very satisfied with their service. Every time I contact them about a problem, they have been able to correct it. In addition, they have installed free of charge a number of programs. Also, every Sunday night at 10 p.m. with my continued permission, they take over my computer and Optomize it. I have recommended their service to friends.

Ennis Bisbano 88
Aug 31, 2014

Terrible

They are a complete scam. They messed up my father's computer with quasi-malware. Do not use them, do not fall for their con. Zero stars!
Aug 24, 2014

Yup, if something seems sketchy, it probaby is!

When my dad, bless his heart, called 'Microsoft', to help me activate my University 365 program, a call turned into a loginrescue or something of that sort and after asking vague questions that made them seem competent (at this point, I was starting to get suspicious, especially considering they scammed my mother only days ago), they asked for remote access. I asked them why, since I wasn't sure what this had to do with my program, but I allowed them remote access and monitored it. Then they told me they needed to run a program because they found several problems with my computer and how it was running (again, this had NOTHING to do with the program support I needed). I asked for specifics before allowing them to do so, but I was definitely convinced at this point that something was up (a simple google will show that this tactic is their M.O). Having convinced my dad he had not in fact, called Microsoft, I called them on it and when they, of course, defended the reputation of their services, I disconnected. If it seems sketchy, it probably is! Go with your gut! They rely on people double guessing themselves!
Aug 24, 2014

HARASSING PHONE CALLS

About six months ago I was having computer problems and contacted Microsoft through their website. I was connected with someone (supposedly) from your company who asked to connect remotely to take a look. My husband allowed him access, and he found the problem and fixed it (for a price). He had originally quoted something like $1500, but we said we couldn’t afford it, so he offered a 6-month program for $250. Our computer has been showing pop-up messages saying that we are out of back-up space (supposedly on the Cloud) and to upgrade. It was much more cost-effective to invest in an external hard-drive.

We have been getting phone calls all this week from someone with a thick Indian/Middle Eastern accent (usually at 6 – 7 a.m.) saying he is from Omnitech and wanting to speak to my husband. The first time he called, I said my husband was not available and would not be available all week. He continued to call each morning, including today (Saturday) at 6:13 a.m. Each time is from a different number, none of which says “Omnitech” on my caller ID. It has been “Pay Phone” (714-535-7004 and 607-722-9665) or “Private Number.” My research indicates that these numbers have been identified with scammers. I'm ready to file a complaint with the BBB.
Aug 21, 2014

Freco Melfoy

This is awesome site
Aug 21, 2014

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Aug 21, 2014

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Aug 20, 2014

scam:: Omnitech Support Response

We feel that this complaint is totally without merit. Our process is very transparent. We always want our valuable customers to be fully delighted with the service and value they get from us. That’s why we have earned and maintained an A+ rating from the Better Business Bureau.


In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or a competitor who cannot match our quality and pricing who is trying to malign us. Moreover, we do not see the purpose of this complaint as there is no mentioned what actually made him/her to post this complaint.

We invite this person to provide some more details like, date of supposedly contacting us, the customer ID he was given, or his email address, so that we can investigate further into this particular case, just the customer needs to send a mail at [email protected] or to call us at 'Toll free number 1-800- 966-9940. We are here to help you and would be happy to settle the issue.. On this alleged situation, we are unable to comment anything. We provide quality, affordable technical support, and always try to provide the best services to our customers. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time. We are a large online Tech support organization and we are managing our business from all over the world.
Aug 18, 2014

scam

Yes, this is such a scam. They only want your money, don't answer your questions directly, basically are very dishonest. I pity people who do this for a living. And really?? Making our computers crash? Okay f*cktards.
Aug 13, 2014

good service

I feel that Omnitech has provided me with two great techs: Frank and Joe. They have demonstrated professionalism and concern, to me the client. I would definitely recommend this company to: friends and family 

noah222
Aug 13, 2014

Ripped of my 83 year old mother

My 83 year-old Mother was scammed yet again by one of these online computer companies: OmniTechSupport. They are aggressive in their sales tactics, take control of a person's computer remotely, and apparently take many, many hours hours to roam through one million files and do nothing to fix the problem.

My poor mother--and she IS on a fixed income--bought a 6 month subscription from this company for $179.00. They wanted to charge her $249.99 first but gave her in the end a special price. They told her that her Dell PC Windows 7 OS had dozens of viruses. She endured 5 hours of hell as 2 techs asked her the kinds of questions that indicate to me that they have no idea what they are doing--aside from making a dime off the technically handicapped.

I did some research on various reviews. The language on these reviews are suspiciously 3rd world--repetitive and extremely simple. I believe they are sending in fake reviews to SiteJabber and other companies to give them a good rating. I did a lot of research and I believe this company to be unethical. My mother has asked for her money back because they did nothing for her after 5 hours. They gave her a copy of her online contract. They did not explain to her how they intended to resolve the problem or give her her money back. They did not fix her computer. DO NOT USE OMNITECHSUPPORT! THEY ARE SET UP TO RIP YOU OFF. Order #101447245 (Mike was the tech)
Order #100632718 (Sergio)
Receipt # 2356510564
Aug 10, 2014

DESTROYED MY OPERATING SYSTEM :: OMNITECH RESPONSE

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or is a competitor trying to cast doubt on us. We invite this person to provide some actual details like, date of supposedly contacting us, the customer ID he/she was given, or his/her email address, so that we can investigate further into this particular case and resolve it, if it is real. On this alleged situation, we are unable to comment on anything.

We, OmniTech Support, are a fee-based solution to our customer’s needs and therefore there is a service-charge for any issue resolution, not related to any of our previous work.

We record every keystroke of every chat and every step taken, so we can confidently prove that we did not scam anyone or not performing any unethical practices.

We, at OmniTech Support have thousands of customers who are in long time relationship with us and they are happy with our reliable support. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.
Aug 10, 2014

omni tech :: OMNITECH RESPONSE

When a customer contact us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details @ [email protected] (please remove spaces before replying) or by calling 1-800-966-9940.

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.
Aug 7, 2014

DESTROYED MY OPERATING SYSTEM

Horrors of all horrors! i called them to assist me in setting up an sbcglobal account! I should have known when they said they needed to remotely take over my computer - that I was in for big trouble - and was I ever. Who needs a computer tested to see if it's compatible with a different internet provider?? I wanted to switch from AOL to sbcglobal. My computer was in tiptop shape. According to them, my operating system was compromised, and my Windows Defender was disabled! I had 75 errors and trojans! But, they said, sit back and relax - they'd take care of the whole thing - for $249.99. (This was 8/5/14). I said no way was I going to pay money like that or give credit card info to an 800 number - so they reduced the amount to $139.99. I still said no. They got off line with me, but guess what? They destroyed my main frame, made my Windows Defender inoperable, and accessed all my applications to 'disable.' I found this out today when I called my computer tech over to enable the Windows Defender. These people are crooks, scammers and liars. I don't care what they say to defend themselves above. Do not, under any circumstances, have anything to do with them. Microsoft is going after them big time.
Aug 6, 2014

omni tech

They said they part of microsoft.They said they could fix my problem for $99.00 but charged me $129.00 .I was mislead and overcharge.I'll use microsft from now on
Jul 29, 2014

Most horrible hacker ripoff ever - OMNITECH RESPONSE

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details @ [email protected] (please remove spaces before replying) or by calling 1-800-966-9940.

When a customer contact us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.
Jul 29, 2014

AWFUL SCAM - OMNITECH RESPONSE

OmniTech Support would never approve of what the customer claimed in the complaint. But this is NOT the OmniTech Support that we represent. We have thousands of success stories. However, we, do not want anyone to be dissatisfied. So always, we want to make it right with our customers. Our top executives are committed to getting to the bottom of these issues that our customers are making claims about. So, that we can fix them internally and can assure that they do not happen again to our customers. We kindly request to get back to us with the Order ID, like customer ID, invoice Details, Signed-up/Contacted date, name, phone# or email address. Please keep in touch with us with the above details @ [email protected] (please remove spaces before replying) or by calling 1-800-966-9940.

When a customer contact us, the we identified ourselves as OMNITECH SUPPORT”. We never tell the customer that We are Microsoft or related to them. We always identify who we are. Our name is one our website and appears dozens of times in our Terms & Conditions. Our technicians are trained and certified to work on Microsoft products in addition to working on other software, networking, setup, registry and virus issues. Because we are a large organization, if he did a Google search for a Microsoft-related issue, our information would appear fairly high-up on the page. Because we are not Microsoft, we do not honor their warranties, so charging for doing work is simply not “bait & switch”

We’re an Independent Support and certified to work on Microsoft products, and we’re a large support company. We are not scamming anyone or not performing any unethical practices. We provide cost effective support to many thousands per day and they are very happy with our beneficial services to maintain their computer bug free and at peak performance level. No one can produce a false screen of spyware. We ran a PC Health checkup and it displayed some system registry errors, which cannot be changed or modified by anyone through remote access. As it is a trusted 3rd party diagnostic tool, no one can produce a bogus result with it.

We are a BBB Accredited business since 07/11/2006. If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good-faith effort to resolve any consumer complaints. That we always do.

As always, we are here to assist people who need the help of our experienced technicians in solving their software related-issues at a very reasonable cost. Each week, we earn hundreds and hundreds of complements from our satisfied customers. We want our customers to be 100% satisfied when they have any legitimate issue and that’s why we have earned and maintained an A+ rating from the Better Business Bureau.
Jul 29, 2014

DO NOT USE! - RESPONSE FROM OMNITECH

In this instance, the complainer hasn’t revealed any details with which we can use to determine if this person is actually our customer in the first place, or is a competitor trying to cast doubt on us. We invite this person to provide some actual details like, date of supposedly contacting us, the customer ID he/she was given, or his/her email address, so that we can investigate further into this particular case and resolve it, if it is real. On this alleged situation we are unable to comment on anything.

We, OmniTech Support, are a fee-based solution to our customer’s needs and therefore there is a service-charge for any issue resolution, not related to any of our previous work.

We record every keystroke of every chat and every step taken, so we can confidently prove that we did not scam anyone or not performing any unethical practices.

Generally, we take the customers confirmation before we charge the payment & we will send payment receipt for all transactions that customer made to us. We use one of the most trusted, secure & reputed third-party payment gateways (USAePay), so we never even see a customer’s credit card or any account information. In the same manner, we issue any refunds through the secured payment portal.

We, at OmniTech Support have thousands of customers who are in long time relationship with us and they are happy with our reliable support. We have earned and maintained an A+ rating from the Better Business Bureau, which tells about our success story and trustworthy service at any point of time.
Jul 24, 2014

DO NOT USE!

The most horrible experience I've had with computer help ever! Not only were they extremely pushy but they called me until midnight. When I finally answered the phone the man was once again trying to convince me to buy their help. When I explained that I didn't need their help I found someone that I trusted to do what I need he asked me if I wanted to reverse the charges. Charges that I never agreed to paying. I was told that a discover card was charged an amount of 129.00. I don't own a discover card. I asked for the card information to check my records and he wouldn't give me anything. I would NEVER recommend this company to anyone and I plan on calling the Better Business Bureau. These people should not be trusted. I was asking for help from an apparent hacker on an account of mine and I feel like they were trying to scam me. They also told me that to get any information with the account ending in the numbers they gave me I had to log back on and fill out a form with all my information to get the credit back, credit that I didn't approve of in the first place. Once again stay away from these people. If you need help with computer problems go to Geek Squad or someone with a person face to face.
Jul 2, 2014

Most horrible hacker ripoff ever

They made my computer crash and took over my email, sending junk spam advertisements to people from my email. Someone please shut these awful asshole piece of shit hackers down. They are ruining peoples lives.

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