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Jul 9, 2013 | ||
Their labor charges are higher than other shopsAvoid this business!
1.) They will quote you a price, then change it after the work is done stating that additional work had to be done. 2.) They offer rewards such as a "free oil change" then try to tell you something else is wrong with your car. 3.) Their labor charges are higher than other shops. Don't Do It! |
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Jul 5, 2013 | ||
Lied about progress of the repairI would not recommend Lucas Auto Care to someone! This company took my car on the 10th of June and promised to make repair within a week. It was too late for me and I paid additional money for faster repair. So, they promised to call me on Wednesday. Well, there was no call on Wednesday, Thursday and even Friday. I lost my patience and called myself. The master told me that my car is still on the repair because of some new problems that appeared during work. I said ok and waited one more week.
Two weeks later they still didn’t call me and I decided to go there myself and watch over the process. When I came to the car service I was shocked! They didn’t even start the repair! My car was standing right on the same place where I have left it! It was enough for me and I decided to take my car to another service. However, guess what they did next! Lucas Auto Care gave me a bill of $250! What for should I pay the bill? They told that this payment is for my car parking for two weeks! Are they kidding me? My car should have stand there for three days only! Now I want a refund of the money I have already paid to these cheaters as well as the compensation for the money I spent during two weeks going by buses and trains! 12600 Grant Rd. Cypress, Houston, Texas 77429 Website: http://www.lucasautocare.com Phone: (281) 379-5800 |
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